SANTA BARBARA CITY COLLEGE

ASSOCIATE DEGREE CREDIT COURSE OUTLINE

 

Course Department:   Allied Health

Subject Area And Course Number:  AH 133

Course Title:  HCI III:  Fundamental Skills

Discipline:  Health Care Ancillaries

Units:  2.7

Repeatability:  None

Catalog Course Description:  Builds on concepts and skills learned in AH 132 to further develop basic skills for English/Spanish bilingual interpreting in a health care setting. Active listening, paraphrasing, note-taking and memory capacity techniques emphasized. Focus on expanded cultural appropriateness and medical vocabulary in both languages. 

Description For Schedule Of Classes:  Builds on AH 132, with focus on active listening, paraphrasing and memory development for English/Spanish bilingual healthcare interpreting. Emphasizes cultural aspects and medical vocabulary expansion.

Lecture Hours:  48 Hours Total  (Short Course)

Laboratory Hours:  None

Plus Hours:  None

Prerequisites:   AH 132

Co-Requisites:  None

Skills Advisories: None

Course Advisories:  None

Limitation On Enrollment: None

Course Objectives:  Upon satisfactory completion of this short course, the student will be able to:

1.             Apply active listening, paraphrasing, note taking, text analysis, and memory capacity skills into the health care interpreting encounter

2.             Demonstrate a basic skill level in using the four communication modes of interpreting, and the appropriate mode of interpreting in varying situations

3.             Demonstrate a basic ability to maintain or clarify language and cultural nuances as appropriate

4.             Apply the CHIA standards for California Healthcare Interpreters

 

Course Content And Scope:

1.             Basic skills:  active listening, memory development, note taking, paraphrasing and text analysis

2.             Glossary development:  medical terminology, false cognates, and vocabulary expansion

3.             Internet research skills

4.             California Healthcare Interpreting Association Standards (CHIA)

5.             Standard interpreting practices focusing on accuracy and completeness

6.             Standard interpreting protocols:  pre-session, positioning, first person voice, intervention and post-session

7.             Standard modes of interpreting:  consecutive interpreting, sight translation, simultaneous interpreting, and summarization

8.            Health care interpreting roles:  message converter, message clarifier, cultural clarifier, patient advocate

9.            Cultural sensitivity, responsiveness, and appropriateness

10.         Federal and California laws, regulations and polices

11.         Performance feedback

Methods Of Instruction:  The instructional methodology includes lecture, demonstration, large- and small-group discussion, case study analysis and role-play. A significant amount of instruction will be devoted to language coaching in individual and small group settings.  Students are expected to complete assigned exercises outside of class as well.

Required Assignments

1.             Readings:  Students are required to read assigned sections of the course instructional materials.

2.             Outside Assignments:  Students are expected to spend a sufficient amount of time outside of class to practice techniques taught during class time, read assigned materials, and complete various research assignments to facilitate building and enhancing their medical vocabulary both in English and in the language of service. 

3.             Critical Thinking:  By completing various assignments, students must demonstrate the ability to analyze information, and recognize how to apply the disciplineÕs concepts, standards, and principles of practice in new contexts.

4.            Performance Feedback:  Students must develop realistic self-evaluation skills.  Through the use of a standardized evaluation form, students are expected to offer targeted feedback to other members of the class. 

Methods Of Evaluation:  The evaluation methodology used will be based on multiple measures of performance.  Such measures will include a written mid-term and final examination, as well as quizzes, written homework assignments, research assignments, oral technique, and/or other appropriate demonstration and return demonstration activities to assess a student's competency. 

Instructional Materials (Including Textbooks, Resources And Other Materials): 

Kaiser Permanente, First Edition, 2004:  Principles of Interpreting:  A Resource Guide for Health Care Interpreters

Santa Barbara City College, 2006: Introduction to Health Care Interpreting Participant Workbook

California Healthcare Interpreting Association. Third Printing, 2004: California Standards for Healthcare Interpreters:  Ethical Principles, Protocols, and Guidance on Roles & Intervention

Office of Bi-national Border Health, California Department of Health Services, Third Edition, July 2005:  English-Spanish Dictionary of Health Related Terms

LA Care Health Plan, Cultural and Linguistic Services Department, First Edition, 2004:  English/ Spanish Managed Care Glossary of Terms

Kaiser Permanente, 17th Edition, 2006:  Healthwise Handbook:  A Self-Guide to Getting Healthy and Staying Healthy

Kaiser Permanente, 17th Edition, 2007:  La Salud en Casa:  Gu’a Pr‡ctica de Healthwise

English and Language of Service Internet medical information web sites

 

JM/mej

Approved March 3, 2008

FRC (WPC)